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Front of House Associate

Olney Theatre Center, an AEA COST theater with four performance facilities producing a ten-play season plus special events, seeks part-time Front-of-House Associates.  This position will work 10-30 hours per week during shows, both weeknights and weekend shifts, as well as occasional weekday shifts and holidays.  One must have great customer service skills and a dedication to the service of the theatre and its patrons.

Primary Duties and Responsibilities:

  • Front of House Sales: Set up, operate, and close up the gift shop, concessions, and alcohol sales for the theatre during performances.  This can include the set-up and breakdown of remote bars, serving beverages, and concessions.
  • Customer Service: Assist House Management staff in creating a safe and welcoming environment at the Olney Theatre Center, providing hands-on assistance as necessary/requested. Ensuring patron safety in the event of an emergency in accordance with company procedure.
  • Maintain the cleanliness of all public spaces.  This includes but is not limited to theatres, lobbies, dressing rooms, and bathrooms.
  • Collaborating with House Managers, reporting safety or facilities issues or patron concerns.
  • Occasional work with the development team.

 Requirements:

  • Cheerful attitude and evident willingness to serve and engage with theater patrons.
  • Excellent listening, problem-solving, and verbal communication skills.
  • Desire to work as part of a team.
  • Reliability and punctuality.
  • Attention to detail.
  • Previous experience in customer service roles preferred.
  • Cash handling experience and computer literacy.
  • Ability to multitask and work well under pressure.
  • Fully vaccinated
  • Available year-round
  • Reliable transportation
  • Product knowledge of beer, wine, and food service encouraged

 Compensation

  • Starting wage is $16.00 per hour for individuals over the age of 18 (Individuals ages 14-17 may inquire about opportunities for Junior House Associates)

How to Apply

Please email the following materials to ldiaz@olneytheatre.org 

  • A brief statement of interest or cover letter.
  • A resume outlining work experience and education
  • The name, phone number, and email address of one personal and one professional reference.
  • Please explore our mission and values prior to applying.

Box Office: 301.924.3400

Open Wednesday - Saturday: 12:00PM - 6:00PM

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