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Front of House Associate

Olney Theatre Center, an AEA COST theater with four performance facilities producing a ten-play season plus special events, seeks part-time Front-of-House Associates.  This position will work 10-30 hours per week during shows, both weeknights and weekend shifts, as well as occasional weekday shifts and holidays.  One must have great customer service skills, and a dedication to service of the theatre and its patrons.

Primary Duties and Responsibilities

  • Front of House Sales: Set up, operate, and close up the gift shop, concessions, and alcohol sales for the theatre during performances.  Can include set-up and breakdown of remote bars, serving beverages and concessions.

  • Customer Service: Assist House Management staff in creating a safe and welcoming environment at the Olney Theatre Center, providing hands-on assistance as necessary/requested. Ensuring patron safety in the event of emergency in accordance with company procedure.

  • Maintain the cleanliness of all public spaces.  This includes but is not limited to theatres, lobbies, dressing rooms, and bathrooms.

  • Collaborating with House Managers, reporting safety or facilities issues or patron concerns.

  • Occasional work with development team.


  • Cheerful attitude and evident willingness to serve and engage with theater patrons

  • Excellent listening, problem-solving, and verbal communication skills

  • Desire to work as part of a team

  • Reliability and punctuality

  • Attention to detail.

  • Previous experience in customer service roles preferred.

  • Cash handling experience and computer literacy

  • Ability to multitask and work well under pressure

  • All applicants must be at least 18 years of age, and must have, or be currently pursuing a high school diploma or equivalent

  • Fully vaccinated

  • Available year round

  • Has their own transportation

  • Product knowledge of beer, wine, and food service encouraged


  • Front of House Associates are paid hourly and work hours depend on their availability and the Theater's schedule.

  • Starting wage is $16.00 per hour for individuals over the age of 18 (Individuals ages 14-17 may inquire about opportunities for Junior House Manager Associates)

How to Apply

Please email the following materials to 

  • A resume outlining work experience and education

  • The name, phone number and email address of one professional reference

  • The name, phone number and email address of one personal reference

  • A brief statement of interest or cover letter

  • Please explore our mission and values prior to applying

Box Office: 301.924.3400

Open Wednesday - Saturday: 12:00PM - 6:00PM

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