POSITION: Advancement Operations Manager
POSITION TYPE: Full-time
DEPARTMENT: Advancement
REPORTS TO: Director of Advancement
Advancement Operations Manager
Olney Theatre Center for the Arts seeks a dynamic and thoughtful fundraising professional to join our advancement team as Advancement Operations Manager. Reporting to the Director of Advancement, the Advancement Operations Manager is responsible for managing and optimizing Olney Theatre’s fundraising systems and processes. Overseeing the day-to-day activities of the advancement department the Operations Manager coordinates the advancement calendar including fundraising campaigns, special events, and appeals. Olney Theatre’s annual fund raises up to $5 million in contributed support. The position will also play a role in helping Olney Theatre complete a major capital campaign.
This individual ensures prospective donors are properly researched and gifts are accurately recorded and acknowledged in a timely manner. The ideal candidate is organized and self-motivated, understands how to collect and interpret data, and has passion for supporting our mission through maximizing contributed income.
Key Responsibilities include:
- Management of all Tessitura (customer relations management system) activities pertaining to contributed income including maintaining constituent records, tracking donor cultivation and stewardship activities, recording and acknowledging gifts, designing and running reports, creating plans, running queries and segmenting prospect and donor lists;
- Lead donor and board prospect research including management of wealth screening technology, creation of individual profiles, and analysis of current member, donor, and single ticket buyer behavior; This individual will staff the board nominating committee and work closely with committee members to evaluate candidates.
- Manage donor benefit fulfillment working collaboratively with Donor Relations Manager, Deputy Director of Advancement, and Director of Advancement to ensure exceptional donor experiences;
- Analyze data regularly to understand trends and to identify new opportunities to increase giving;
- Create and manage the advancement calendar including prospect and donor events, solicitations, and other donor communications;
- Work closely with the Director of Advancement to create advancement budgets. Track department income and expenses and work with the finance department to ensure accurate organizational records;
- Manage department’s use of third party software including Tessitura, iwave,Wordfly, Handbid (auction mobile bidding app), Tiptap, and others. Stay up to date on new technologies and industry best practices;
- Collaborate with the five-person advancement team to develop fundraising strategies and design appeals and special events. Support advancement events including first rehearsals, opening nights, annual galas, and board meetings. Staff both the board nominating and advancement committees.
Qualifications:
- Passion for performing arts is a must;
- 2-5 years of fundraising experience or a combination of education and professional experience;
- Advanced knowledge of Tessitura or similar customer relations management software. Strong working knowledge of Excel and Microsoft word. Some experience with wealth screening tools and prospect research preferred.
- Strong organizational skills, including the ability to conduct and coordinate multiple tasks and meet deadlines and to create and manage systems and processes to increase team productivity and efficiency.
- Exceptional ability to collect and independently analyze data and to make data-based recommendations.
- Availability to work evening hours and weekends, as needed for special events and board meetings;
Salary and Start date
The anticipated start date is immediate. The salary range is 50s - 60s, commensurate with experience. Olney Theatre Center offers a complete benefits package, including health insurance and a modest 403(b) match. Olney Theatre Center is an Equal Opportunity Employer and strongly encourages candidates from diverse backgrounds and experiences to apply. Please visit www.olneytheatre.org for more details.
About Olney Theatre Center
Located ten miles north of Washington, DC, in arts-rich Montgomery County, Maryland, Olney Theatre Center is one of the DMV's most acclaimed theater companies. Founded in 1938 as a summer stock company on the Straw Hat circuit, Olney Theatre is now a $10M/year professional regional theater and performing arts center operating four venues, including an outdoor stage, on its 14-acre campus. Legendary performers Tallulah Bankhead, Helen Hayes, Sir Ian McKellen, Tandy & Cronyn, and Olivia de Havilland trod the boards in the early days. With a more recent turn towards new work, creatives with Tony and Grammy Awards and Nominations, OBIEs, and MacArthur Genius Grants have premiered their work here, like Moises Kaufman, Sergio Trujillo, Khiyon Hursey, Ken-Matt Martin, and Lauren Gunderson, as well as popular stage and screen artists such Mason Alexander Park, Natalie Weiss, and Alan Muraoka, among others. Olney Theatre Center produces a diverse array of work for a multi-generational audience including musicals and plays, world premieres, and familiar titles; presents the work of nationally and internationally recognized companies and artists; and operates robust education and community engagement programs. Along with Baltimore's Centerstage, Olney Theatre Center is one of Maryland's two state-designated theaters. Olney Theatre Center has been recognized for its work with over three dozen Helen Hayes Awards, and with grants from the National Endowment for the Arts, the Maryland State Arts Council, the Shubert Foundation, the Eugene B. Casey Foundation, and more.
How to Apply
Please submit by any means (Cover letter, resume, etc.) that best represents you and your work to jobs@olneytheatre.org; no calls, please. Include and highlight any skills or experiences most crucial to this position. Depending on the volume of responses, we may only be able to respond to candidates we wish to interview.
